# Thumbnail Oracle - Support
Thank you for using Thumbnail Oracle! If you need help, we're here for you.
## Contact Us
For any questions, bug reports, or feedback, reach out at:
## FAQ
### How do I preview my thumbnail?
Tap the Preview tab, upload your thumbnail image, enter your video title, and customize the view count and upload time. Your thumbnail will appear in a realistic YouTube feed preview.
### How do I use A/B Compare?
A/B Compare is a Premium feature. Tap the A/B Test tab and subscribe to unlock side-by-side thumbnail comparison in a realistic feed layout.
### How do I cancel my subscription?
Open Settings → Tap Manage Subscription → This will take you to your Apple ID subscription settings where you can cancel anytime.
### How do I restore my purchase?
Go to Settings → Tap Restore Purchases. If you've already subscribed on this Apple ID, your Premium access will be restored immediately.
### The app isn't loading my images
Make sure you've granted photo library access when prompted. You can check this in Settings → Privacy & Security → Photos on your device.
### I found a bug or have a feature request
We'd love to hear from you! Email us at B[email protected] with details and we'll look into it.